GigE Camera Isn't Visible in the Camera vTool#
Issue#
You are working with the pylon Workbench and try to assign a camera to the Camera vTool, but it does not appear in the camera list. However, in the pylon Viewer it is visible.

Solution#
Check the IP Configuration of the camera. Probably the subnet mask is not matching with the network adapter it is connected to, or the camera is in a different subnet than the network adapter.
The pylon Viewer has a different implementation than the pylon Workbench and will display the camera, because it performs a broadcast to find the cameras and list them. The Workbench on the other hand doesn't follow this camera finding strategy and can only find cameras in the same subnet as the network adapter.
Example of a correct IP Configuration:
- Camera IP address: 192.168.50.10 / subnet mask: 255.255.255.0
- Network adapter IP address: 192.168.50.1 / subnet mask: 255.255.255.0
For more information about how to make a correct IP configuration, read the Basler Product Documentation.
Or use the pylon GigE Configurator to automatically change the IP configuration.